Q1How soon can I get the machine after transferring the deposit?
Usually, if the machine you require is a standard model, we can ship it immediately. For customized designs, the leading manufacturing time is approximately 20 to 25 working days.
Q2Can you help me load other goods into the container together?
Yes, absolutely. If most of your products are purchased from us, and you also purchase other products from alternative suppliers, you can have them send those goods directly to our factory. We will assist you in loading all products into a single container and coordinate the logistics.
Q3How do I inspect the machine's quality once production is finished?
We carry out video calls directly from our workshop with our customers to perform thorough site inspections via Zoom, Microsoft Teams, TeamViewer, WhatsApp, Skype, or WeChat.
Q4What types of automatic packaging systems do you offer?
We offer comprehensive solutions including automatic carton packing lines, shrinking wrapping lines, fully automatic pallet strapping lines, conveyor systems, robot palletizers, and custom-designed automation solutions.
Q5Do your packaging machines hold international certifications?
Yes, all of our manufactured packaging systems and machinery have successfully passed the CE certification of the European Union, complying with international quality standards.
Q6Can your automated equipment integrate with factory MES systems?
Yes. Since 2017, we have specialized in integrating robotic cells at the end of packaging lines, allowing seamless connection with enterprise MES manufacturing execution systems to deliver Industry 3.0 and 4.0 automation upgrades.